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Microsoft Dynamics CRM (and Dynamics 365 for Sales)

Get the very best out of the smart applications relied on every day in small to medium sized businesses, and transform the way you do manage and drive sales with the power and potential of the Microsoft Dynamic suite.

Dynamics 365, which used to be called Microsoft Dynamics CRM (Customer Relationship Manager) does exactly that; empowering you to manage and develop leads, accurately track sales, nurture relationships, and improve every aspect of your business, for you, your team, and the service you provide.

Sales

The best product or service is worthless without effective sales. Microsoft Dynamics CRM, now updated and upgraded to Dynamics 365 for Sales offers unparalleled capability, intuitive interfaces and the range of tools your sales team need to unlock the potential of your business and drive sales.

Marketing

Plan, execute and monitor your campaigns across any channel, from inception to impact and demonstrate the effectiveness of your marketing, all while taking advantage of the automation found throughout Microsoft Dynamics 365 for Sales, to monitor the effectiveness of campaigns and distribute leads directly to your sales team in real time.

A peerless customer experience

Consolidate and streamline the way you deliver customer service and engage with both existing and potential clients across the web, mobile and social media. With agents and service teams empowered by Microsoft Dynamics 365 for Sales (formerly Microsoft Dynamics CRM), your business can gain essential insight into your clients, using surveys and feedback, along with searchable knowledge bases and instant access to knowledge experts via yammer and Skype, your customers can enjoy unprecedented care.

Managing progress

Access to real time sales reports, projections and history is essential for the effectiveness and cohesion of your business, Microsoft Dynamics 365 for Sales enables you to run reports, view leads and detailed sales figures, and as an administrator; manage sales accounts and users from a consolidated and efficient interface, giving you a complete overview of every aspect of your sales activity, quickly and in real-time.

Security

Microsoft Dynamics 365 for Sales has a constantly maintained, updated and monitored infrastructure in place, providing constant authentication for user access, along with encryption across all apps and data, giving you the confidence to focus on the things that matter, and the peace of mind that your data is secure.

With a wide range of apps that function with Microsoft Dynamics 365 and the familiar and intuitive Office 365 in the suite, whenever and wherever you may need it, along with Enterprise Resource Planning and accounting apps all working seamlessly as one; Microsoft Dynamics 365 for Sales will help you to redefine what is possible for the sales made by your small to medium sized business.

For more information on Microsoft Dynamics, contact us for a demonstration or contact us for further details